 Southwest Regional Meeting
"Meeting the Challenges of Recovery"
July 26-27, 2010
Hotel Tucson City Center
Tucson, Arizona
Hotel Information | Registration | Schedule | Sponsors
Hotel Information
To make your hotel reservations, please contact the Hotel Tucson City
Center directly at 520-623-2000. To obtain the discount room rate of
$55.00 per night, please indicate that you are attending the ARDA
Conference. Rooms will be available at the discount room rate until June
28, 2010, or until the block is sold out, whichever comes first. Don't
delay in making your hotel reservations, room sell out quickly for ARDA
meetings.
Registration
The early bird cut-off deadline is July 9 so register today and save.
Registration is available online or
by downloading a paper registration form and
faxing to (202) 289-8544.
If you are a sponsor of this meeting, click here.
If you are a HOA Board Member, click here.
Schedule
| Monday, July 26
|
1:00pm-4:00pm
TBD |
ARDA Supplier Certification Seminar
The ARDA Supplier Certification Seminar offers
attendees concise education tailored to meet the needs of suppliers to
the timeshare industry. Additional fee applies.
|
4:30pm-5:30pm
Jerry Sikes
Suite 128 |
Michele Reagan Fundraiser
For more information, click here. |
5:30pm-7:00pm
Copper Room |
Registration |
5:30pm-7:00pm
Copper Room |
Welcome Reception & Product Showcase
Network with fellow meeting attendees and discover what our Product
Showcase has to offer! |
| Tuesday, July 27 |
7:30am-8:30am
Hotel Buffet |
Registration Opens & Breakfast |
8:30am-9:00am
Copper Room |
Welcoming Remarks
With special guest Arizona State Representative Michele Reagan
(R-District 8) |
9:00am-10:00am
Copper Room |
Developing a Strong Resort Culture
Learn why the culture of your resort is such an important factor to
success. Resort managers will share information from resorts as diverse
as the Colorado mountains and the Arizona desert.
Panelists:
Kit Armour, RRP, General Manager, Breckenridge Grand Vacations
Lori Entwistle, RRP, CHA, General Manager, Scottsdale Camelback
Resort |
10:00am-10:15am
Silver Room |
Networking Break |
10:15am-11:15am
Copper Room |
Increasing Owner Satisfaction in a Tough Economy
Keeping owners and guests impressed with their stay is more
important than ever. Learn what other resorts are doing to enhance
services and satisfaction. Find out what and how to ask owners and
guests for valuable feedback.
Panelists:
Robert H. Black Jr., Vice President Sales & Marketing, Continental
Central Credit, Inc.
Marc E. Carlson RRP, Business Relationship Manager, Mobius Vendor
Partners
Susan C. Kelley, President Shell Vacations Hosp., Shell Vacations
Hospitality
Nigel Lobo, Vice President of Operations, Grand Pacific Resort
Management |
|
11:15am-12:00pm
Copper Room
|
Industry Update: Research and Legislative Issues
Hear the latest research findings, hot ARDA news and a regional
legislative wrap-up.
Speakers:
Darla S. Zanini, RRP, Executive Vice President, ARDA International
Foundation
Don G. Isaacson, Law Offices of Don Isaacson, P.C.
Robert Craycraft, RRP, VP of Industry Relations, ARDA |
12:00pm-1:30pm
Hotel Buffet |
Networking Luncheon
With special guest Arizona State Representative Daniel
Patterson (invited) |
1:30pm-2:30pm
Copper Room |
HOA Insights
Participate in a timely conversation about ARDA's HOA Committee
and its efforts to enhance the skill set of board members and
association officers.
Panelists:
Reginald D. Billups, PCAM, The Billups Group, Inc.
Gary Kujawski, Board President, Christie Lodge Owners Association
Nico March, SVP-Investments, The March Group of Wells Fargo
Advisors |
2:30pm-3:30pm
Copper Room |
Social Media and My Resort
Gain an understanding of this new phenomenon and how using it
can benefit both small and giant venues.
Panelists:
Guy Hall, Area Manager, Grand Pacific Resort Management
Clark Rowley, RRP, Director of Sales and Marketing, Scottsdale Camelback
Resort |
3:30pm-3:45pm
Silver Room |
Networking Break |
| 3:45pm-4:30pm |
Breakout Session Wave #1
Each session will be offered twice per wave. |
| Copper Room |
Option A: ARDA and Resales-How It Affects Us All
Hear about ARDA's efforts to impact this runaway issue that
affects the entire industry.
Panelists:
Stephany Madsen RRP, Senior VP of Special Projects, ARDA State Affairs
Office
Darla S. Zanini, RRP, Executive Vice President, ARDA International
Foundation
|
| Gold Room |
Option B: Innovative Ideas to Control Costs
Learn about new innovations that bring enhanced experiences and
lower costs to resort operations. This is a great opportunity to share
your best ideas with the group
Panelists:
Reginald D. Billups, PCAM, The Billups Group, Inc.
Jerry Sikes RRP, President, Pro Management (Professional Resort
Operators Inc) |
| 4:30pm-5:15pm |
Breakout Session Wave #2
Each session will be offered twice per wave. |
| Copper Room |
Option A: ARDA and Resales-How It Affects Us All
Hear about ARDA's efforts to impact this runaway issue that
affects the entire industry.
Panelists:
Stephany Madsen RRP, Senior VP of Special Projects, ARDA State Affairs
Office
Darla S. Zanini, RRP, Executive Vice President, ARDA International
Foundation
|
| Gold Room |
Option B: Innovative Ideas to Control Costs
Learn about new innovations that bring enhanced experiences and
lower costs to resort operations. This is a great opportunity to share
your best ideas with the group
Panelists:
Reginald D. Billups, PCAM, The Billups Group, Inc.
Jerry Sikes RRP, President, Pro Management (Professional Resort
Operators Inc) |
5:15pm-5:30pm
Copper Room |
Meeting Wrap-Up |
Sponsors
Presenting Sponsors
Event Sponsors
|
Afternoon Session Underwriter
|
 |
Luncheon Sponsor
|
National Sponsors
- ARDA-ROC
- Aspen National Collection
- Concord Servicing Corporation
- CustomerCount
- MasterCorp Inc.
- Ski and Sea International
- TimeShareWare
Regional Sponsors
- BiddingForGood Inc.
- Continental Central Credit, Inc.
- Cotapaxi Custom Design & Manufacturing
- Farrow Commerical Construction
- GScf Furnishings
- Magna Timeshare Software
- Meridian Financial Services
- Reservation Services International (RSI)
- Social Media Servicing, a division of Drechsler Communications
- Triton Timeshare Software
ARDA wishes to acknowledge the generous support of our 2010
Signature Sponsors: American Express, Equiant Financial
Services, Holiday Inn Club Vacations, Holiday Systems International
(HSI), International Cruise & Excursions, Inc., Interval
International, RCI, RedWeek.com ResortCom International, Starwood
Vacation Ownership, Inc., VacationGuard, Inc.
|
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