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ARDA and the ARDA International Foundation offer a variety of materials providing general industry information as well as more specific information in the areas of legal/compliance issues, finance, and resort staff training.

 General Industry Information:

• ARDA-ROC Video and Brochures. Info about ARDA's Resort Owner's Coalition and how resorts can get involved.
  
  
• Understanding Vacation Ownership. Basic info about the industry, geared to consumers, but valuable to all.
  
  
• Principles of Timeshare. A CD-Rom which includes a video of the 2003 educational session with matching slides and a searchable transcript.
  
  
• The Timeshare Industry Resource Manual, 2005 Ed.
  Published by ARDA and the ARDA International Foundation. 2002. 289 pages.
  ARDA Members $125; Non-members $150

 Legal and Compliance Materials:

• The ARDA Regulatory Guide
  This is the first guide of its kind to publish electronically all relevant Do-Not-Call information in one source, enabling telemarketing professionals to comply with registration, Do-Not-Call, autodial and related telephonic solicitation laws. The ARDA Regulatory Guide offers a unique compliance resource for teleservices professionals to effectively manage their regulatory issues. Compiled by CallCompliance, Inc.
  
  
• Operational Guide to Compliance with Federal and State Telemarketing Requirements for the Timeshare Industry
  Published and sponsored by ARDA. 2001. 54 pages. Written by Robert Chasnow, Esq., Holland & Knight, LLP. Supplement written by the ARDA Telecommunications Subcommittee. 2003. 134 pages. GET BOTH BOOKS AT ONE PRICE. ARDA Members $25; Non-members $50.

 Finance Materials:

• Static Pool Analysis Guide
  Published and sponsored by ARDA and the ARDA Finance Committee. 2008. 20 pages.
  ARDA Members $25; Non-members $35.
  
  
• Timeshare Entities Uniform System of Accounts: 2nd Ed., March 2005 (print only)
  Published and sponsored by ARDA and the ARDA Finance Committee. 2005. 31 pages.
  ARDA Members $20; Non-members $35.
  
  
  
• Timeshare HOA Chart of Accounts, 2nd Ed., 2002
  Published and sponsored by ARDA and the ARDA Finance Committee. 1998. 29 pages.
  ARDA Members $25; Non-members $35.
  

 Resort Staff Training Materials:

• Certified Timeshare Supervisor. Certification program for resort supervisors built upon 9 self study workbooks. Produced by ARDA and AH&LA. Members only $140 plus s/h.
  
  
• The Timeshare Industry Resource Manual and AQT Testing Package
  The ARDA Qualification Test is based on the resource manual and gives all resort staff regardless of position an overall knowledge of the industry, how it evolved and why certain practices are necessary, as well as educates staff about the ARDA Code of Ethics.  Once staff members pass the test, they receive a complimentary year of ARDA Advantage membership, a membership certidicate and lapel pin.  Members $129 plus s/h.

The ARDA International Foundation, along with the American Hotel and Lodging Association offers various training CDs, textbooks and videos about the following resort staff positions or subjects:

• Quality Service and Management
• General Management
• Housekeeping
• Maintenance
• Risk Management
• Human Resources
  
  
  Find out more about AIF's offerings for the industry resort professional, including ARP and RRP designation info, the AIF speaker's bureau presentation and more.
  

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