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From Where I Sit: Perspectives on the Year Ahead

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From Where I Sit: Perspectives on the Year Ahead

By Geri Bain   

With change comes opportunity. That’s certainly the view of the six industry leaders that we had the chance to talk with for their perspectives on where vacation ownership is headed in 2017. These leaders were selected because of their innovation and ability to change with the times. With each industry titan we discussed successes, challenges and the overall outlook heading into 2017. Here are some key points from our interviews.

Jon P. Fredricks, president & CEO, Welk Resorts says consumer desires are changing more rapidly than ever. Fortunately, the timeshare industry thrives on change and has been meeting the new needs of consumers through diverse product options.

David C. Gilbert, president, Interval International has a positive outlook for the future, saying that the timeshare industry has seen increases in sales in the U.S. for the last several years and, with the addition of new resorts being built, he anticipates that will continue.


Mitchell Imanaka, managing principal, Imanaka Asato had similar sentiments as Gilbert, stating the slow and measured recovery of the economy, coupled with a low interest rate environment, has set the stage for greater demand, which will drive increased development activity.

Gordon Gurnik, president, RCI thinks that the timeshare industry will also grow internationally because, globally, the feeling that vacationing is essential to well-being and success is more pervasive than ever. And timeshare is well-positioned to provide that guaranteed vacation, year after year.

Ken Potrock, senior vice president and general manager, Disney Vacation Club believes the industry needs to continue to push for a higher standard of customer care so that the focus stays on the great benefits that vacation ownership provides.

 

Find out what else these insightful leaders had to say in our discussion about the upcoming year for the timeshare industry in the recent January edition of Developments


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