2016 ARDA Awards Winners and Finalists

Congratulations to the 2016 ARDA Awards winners and finalists!



ACE Winners

ACE Community Service Award
Hilton Grand Vacations

ACE Innovator Award

Ovation by Wyndham Vacation Ownership

ACE Spirit of Hospitality Award
Liz Christeson, RCI

ACE International Spirit of Hospitality Award
Markus Sigmann, Wyndham Vacation Resorts Asia Pacific

ACE Employer Award
Marriott Vacations Worldwide Corp.

ACE Philanthropic Award
Breckenridge Grand Vacations

ACE Domestic Project of Excellence Award
Disney’s Polynesian Village Resort, Disney Vacation Club

ACE International Project of Excellence Award
Karma Kandara, Ungasan, Bali, Indonesia

ACE Women on Their Way Award

Kim Goodling, Marriott Vacations Worldwide Corp.

ACE Customer Service Award
Holiday Inn Club Vacations

ACE Volunteer of the Year Award
Kathy Pighini, Marriott Vacations Worldwide Corp. & Melanie Giorno, Ernst & Young

ACE Lifetime Achievement Award
Rob Millisor, Breckenridge Grand Vacations


Sales & Marketing Division

Category 11: Marketing Management Executive
Russ Gilliland
Wyndham Vacation Ownership

Category 12: Marketing Manager or Team

Large Resort Developer:
Robert George
Wyndham Vacation Ownership

Small Resort Developer
Ryan Huff
Breckenridge Grand Vacations

Category 13: Marketing Programs

Priority One (P1) Marketing Model
Wyndham Vacation Ownership

Category 14: Alliance Partner

Interval’s Affiliate Advantages
Alliance Partner Marketing Program

Category 15: Call Center

Central Reservations
Holiday Inn Club Vacations

Category 16: 

Sales Management Executive
Nancy Hutchings
Hilton Grand Vacations

Sales Management Executive: Telesales:
Dana Peterson
Wyndham Vacation Ownership

Category 17: Sales VLO/QAO Contact Manager

Jennifer Cooper
Exploria Resorts

Category 18: Sales Training Program or Sales Trainer

Bob Farrier
Holiday Inn Club Vacations

Category 19: Salesperson: Traditional Line
Andrew Wetherington
Wyndham Vacation Ownership

Salesperson: Blended Line:
Samuel Maltese
Hilton Grand Vacations

Category 20: Salesperson: In House

Jose Rangel
Holiday Inn Club Vacations

Category 21: Sales Team

Orlando In-house Sales Team
Hilton Grand Vacations

Category 22: Project Team

Large Resort Developer:
Colonial Crossing Resort, Williamsburg Resort
Holiday Inn Club Vacations

Small Resort Developer:
Grand Colorado on Peak 8
Breckenridge Grand Vacations

Advertising, Promotion and Communications Division

Category 50: Logo Design 

Don Miranda Logo
Brand Tango

Category 52: Brochure: More than 8 pages

HGV Kings’ Land Sales Brochure
Hilton Grand Vacations

Category 54: Newsletter: Electronic Format

The Vacationer
Diamond Resorts International

Category 55: Magazine: Print

HGV Ola Magazine
Hilton Grand Vacations

Category 56: Magazine: Electronic Format

Destinations Magazine, July 2015
Wyndham Vacation Ownership

Category 57: Magazine Advertisement

Ovation by Wyndham Advertorial
Wyndham Vacation Ownership

Category 58: Direct Mail

DAE Free Membership Welcome Mailer
Brand Tango / DAE

Category 59: Integrated Marketing Campaign

DAE Let’s Change Exchange Campaign B2C
Brand Tango / DAE

Category 60: Special Event

Disney Vacation Club Member Cruise
Disney Vacation Club

Category 61: New Owner/Member Welcome Kit

Destinations by Club Meliá New Member Kit
Brand Tango / Club Meliá

Category 62: New Member Package: Digital
Karisma Exotic & Prestige Travelers Digital Member Kit
Brand Tango / Exotic & Prestige Travelers Clubs by Karisma

Category 63: Sales Center Materials

Silverleaf Vacation Store Digital Sales Center
Brand Tango/ Silverleaf Resorts

Category 64: Social Media Campaign

WeChat Launch Campaign in China

Category 66: Video Production: Sales Film

Silverleaf Vacation Store: Heartbeats Video
Brand Tango / Silverleaf Resorts

Category 67: Video Production: Other

Real Members, Real Stories Mandarin
Interval International

Category 69/70 (categories combined): Website: Large Developer/Industry Partner

Maui Microsite
Hyatt Vacation Ownership


Management & Administration Division

Category 23: Business Administration Manager/Team: Finance, Accounting, HOA

Summer Bay Orlando HOA Management Team
Exploria Resorts

Category 24: Business Administration Team Member: Finance, Accounting, HOA

Breanna Barton
Welk Resorts

Category 25: Business Administration Manager/Team: Contract Administration, Processing, Legal, Title or Registration

Owner Support Program Administration Team
Holiday Inn Club Vacations

Category 27: Inventory Revenue Management Manager/Team

Inventory Management Team
Hilton Grand Vacations

Category 28: Owner/Customer Relations Manager/Team

Interval International Support Department
Breckenridge Grand Vacations

Category 29: Owner/Customer Relations Team Member

David Sierra
Holiday Inn Club Vacations

Category 32: Reputation Management Team or Team Member

RCI Timeshare Online Listening Center Team

Category 33: Graphic Design Professional or Team
Graphic Design Team
Vistana Signature Experiences

Category 34: Human Resources Professional

Sacha Chojnacki
Vistana Signature Experiences

Category 35: Human Resources Team

Hospitality Field Recruiting Team
Wyndham Vacation Ownership

Category 36: Training and Development Manager or Team

Department Manager Bench Program
Wyndham Vacation Ownership

Category 37: Technology Project Manager or Team
Salesforce Implementation Team
Bluegreen Vacations

Category 38: Activities Program Manager or Team

Eric Holland
Holiday Inn Club Vacations

Category 39: Activities Program

Activities Team
Holiday Inn Club Vacations

Category 40: Safety/Security Manager or Team

Scott Wilson
Breckenridge Grand Vacations

Category 41: Resort General Manager

Raymond Smalley
Wyndham Vacation Ownership

Category 42: Resort Assistant Manager

Lena Corral
Bluegreen Vacations

Category 43: Resort Department Manager

Jorge Reyes
Holiday Inn Club Vacations

Category 44: Resort Operations Team Member/Team

Brittany Babin
Bluegreen Vacations

Category 45: Construction/Design Team or Project Manager

Carly Morris
Wyndham Vacation Ownership

Category 46: Maintenance Team Member or Manager

John Brooks
Sheraton Vistana Villages

Category 47: Housekeeping Manager

Jesus Montano
Hilton Grand Vacations

Category 48: Housekeeping Team Member

Josh Campbell

Category 49: Green Sustainable Program within a Resort

Hacienda Tres Ríos Resort, Spa & Nature Park
Sunset World Resorts and Vacation Experiences

Resort Design Division


Category 72: Resort Architecture

Lakeshore Reserve
Marriott Vacations Worldwide

Category 73: Interior Design
Disney’s Polynesian Villas & Bungalows
Disney Vacation Club

Category 74: Refurbishment: Unit

Willow Ridge Lodge
Marriott Vacations Worldwide Corp.

Category 75: Refurbishment: Common Area

Oyster Bay Beach Resort- Infinity Restaurant and Bar
Pabor Design Group and Joseph Allan & Company

Category 76: Amenities

Deja View Beach
Lifestyle Holidays Vacation Club

Category 77: Sales Center

Northstar Sales Center
Welk Resorts









The ARDA Awards Program is committed to recognizing the best nominees submitted in the timeshare industry.