The Federal Communications Commission recently outlawed robocalls that contain voices generated by artificial intelligence. The Commission’s Ruling comes after an influx in robocalls using AI-generated voices to deceive callers.
Shortly before New Hampshire’s first-in-the-nation primary last month, some voters in that state received AI-generated robocalls that mimicked President Biden’s voice, discouraging them from voting in the upcoming primary election.
The Telephone Consumer Protection Act (TCPA) has always prohibited initiating a telephone call using an artificial or prerecorded voice without prior express written consent unless the call is made for emergencies. In a unanimous decision, the Commission clarified through its declaratory ruling that an artificial or prerecorded voice includes an artificial intelligence voice.
We expect the ruling to have little impact on legitimate businesses, as most companies are already treating AI calls the same as prerecorded messages.