Industry Insights

Industry Insights is a new monthly article series, sponsored by Digital Ignite, that offers insights from leaders across the industry on the challenges, emerging trends and hot-button topics that are impacting timeshare today and in the future.

How to Enhance Owner Experience with Effective Feedback Strategies for Resorts

November 2024

How to Turn Payments into a Competitive Advantage in the Vacation Ownership Industry

October 2024

The Strategies Independent Resorts Are Taking to Meet the Needs of Current and Future Owners

September 2024

How Timeshare Companies Are Using Research To Enhance Their Business

August 2024

Insights for this month’s article are provided by Valerie Spangler, Senior Vice President and Chief Commercial Officer at Hilton Grand Vacations, and Katy McKeown, Director, Customer Experience and

How to Navigate the Information Security Regulatory Landscape and Data Privacy

July 2024

Insights for this month’s article are provided by ARDA members Gregory Szewczyk, partner at Ballard Spahr Practice Leader of the firm’s Privacy and Data Security Group, and Aaron Tantleff, partner