CustomerCount® Launches CustomerView®
Data Visualization Turns Customer Feedback into Competitive Advantage
INDIANAPOLIS, IN (October 5, 2026) – CustomerCount®, the cloud-based customer feedback management system, has launched CustomerView© by Mobius Vendor Partners as an enhancement to its already robust CX feedback management system.
According to Bob Kobek, President/Mobius Vendor Partners, “CustomerView is a powerful new text analytics and sentiment analysis platform designed for organizations to get a clear picture of customer feedback for meaningful action, smarter decisions, and measurable business results.”
CustomerView provides a concise overview of
customer feedback and business intelligence.
CustomerView offers clients a comprehensive and robust top-level, people powered customer view that provides essential insights to survey results. The new CustomerView platform brings together CustomerCount’s already robust 70+ report templates, advanced analytics, and real-time insights in an intuitive solution dashboard.
This data visualization empowers organizations to see exactly what customers are thinking, feeling, and experiencing.
“Whether you’re looking to improve customer satisfaction, strengthen loyalty, identify operational opportunities, manage reputation or uncover new paths for growth, CustomerView© delivers the clarity and intelligence needed to act with confidence,” said Bob Kobek.
Every piece of customer feedback may become a catalyst for growth.
For more than two decades, Mobius’s CustomerCount has helped organizations listen to their customers. With CustomerView, they take that mission to the next level, helping businesses not only hear the voice of the customer, but also understand what it means and what to do next.
CustomerView is user friendly to achieve better experiences through better decisions, leading to better outcomes and increased revenue. Significant highlights of CustomerView include:
- People powered – Insights Driven
- Authenticated data from CustomerCount® survey responses
- Reputation management component
- Sentiment analysis
- Very user friendly
- Full SaaS – no need to add headcount
- Identify trends, risks, and opportunities real time
- Deliver intelligent recommendations that drive improvement
- Empower teams with dynamic dashboards and reporting
- Make faster data driven decisions across your organization
To learn more about CustomerView, contact Bob Kobek at CustomerCount.
About CustomerCount® CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit www.customercount.com or call 317-816-6000. For more information about CustomerView visit www.customerviewbi.com Follow them at LinkedIn Mobius Vendor Partners and CustomerCount with Patients-Count:
About Mobius Vendor Partners (Mobius VP, LL) Mobius Vendor Partners (MVP) was founded in 1999 by Bob Kobek as a business process management and consulting firm built on a simple belief: organizations should be able to turn customer feedback into operational improvement, not just reports. MVP helps organizations improve customer experience, operational performance, compliance, and business processes through practical, real-world expertise. Today, MVP’s leadership team brings more than 100 years of combined experience in business operations, client services, and process improvement. Whether managing a feedback program or providing strategic consulting, MVP helps organizations identify opportunities, solve operational challenges, and implement measurable improvements.